These terms of use govern your use of our site. Please read these terms in full before you use this Website. If you do not accept these terms of use, please do not use this Website. Your continued use of this site confirms your acceptance of these terms.
WEB SITE ACCESS
1.1 It is not necessary to register with us in order to use most parts of this Website. [However, particular areas of this Website will only be accessible only if you have registered.]
USE OF WEBSITE
1.2 This Website may be used for your own private purposes and in accordance with these terms of use.
1.3 You may print and download material from this Website provided that you do not modify or reproduce any content without our prior written consent.
SITE UPTIME
1.4 All reasonable measures are taken by us to ensure that this Website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.
1.5 Where possible we always try to give advance warning of maintenance issues that may result in Website down time but we shall not be obliged to provide such notice.
VISITOR PROVIDED MATERIAL
1.6 Any material that a visitor to this Website sends or posts to this Website shall be considered non-proprietary and non-confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy Policy
1.7 When using this website you shall not post or send to or from this Website any material:
(a) for which you have not obtained all necessary consents;
(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;
(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.
1.8 We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 1.7.
LINKS TO AND FROM OTHER WEBSITES
1.9 Throughout this Website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this Website you do so at your own risk.
1.10 Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:
(a) You do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;
(b) You do not misrepresent your relationship with this website; and
(c) The website from which you link to this Website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.
1.11 By linking to this Website in breach of clause 5.2 you shall indemnify us for any loss or damage suffered to this Website as a result of such linking.
DISCLAIMER
1.12 Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and ,or up to date.
1.13 All material contained on this Website is provided without any or warranty of any kind. You use the material on this Website at your own discretion.
EXCLUSION OF LIABILITY
1.14 We do not accept liability for any loss or damage that you suffer as a result of using this Website.
1.15 Nothing in these Terms of Use shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.
LAW AND JURISDICTION
These terms of use are governed by English law. Any dispute arising in connection with these terms of use shall be subject to the exclusive jurisdiction of the Courts of England and Wales.
OUR DETAILS
Our business’s name is: Unity First Travel
Our business address is: Suite 121, 28 Park St,Luton,Bedfordshire,LU1 3FL
Our contact details are: 0203 790 7990
BOOKING
Passengers must make sure that all the names and timings are accurate as per their passports and that the travel itinerary is correct.
At time of booking, all details will be read back to you . On receipt of all travel documents please check whether the details such as names, dates and timings are accurate and advise us immediately if any revisions are to be done. Also, please keep in mind that all the tickets supplied are non-refundable, non-changeable and non-transferable unless otherwise stated.
The booking information that you provide to us will be passed on only to the relevant suppliers of your travel arrangements or other particular persons who are a part of the provision of your travel arrangements. Further, if required by any authorities, or as required by law, the information may be provided to public authorities such as customs or immigration. This applies to any sensitive information that you provide such as details of any disabilities, or dietary and religious requirements. Certain information may also be passed on to security or credit checking companies. If you are travelling to the United States, the US Customs and Border Protection will receive this information for the purposes of preventing and combating terrorism and other transnational serious crimes.
Passengers should arrive at the airport 3 hours prior to the departure.
In event of a no show your ticket will be non-refundable.
Passengers are held accountable for all their travel documentation plus visas. Visas might be needed for the whole journey both for the destination and/or transit. Visas need to be acquired prior to the ticket been issued.
We do not provide a Visa service.
PASSPORTS, VISAS AND HEALTH
Though we can provide general information about the passport and visa requirements related to your trip, it is your responsibility to get them confirmed from the relevant Embassies and/or Consulates. Neither we nor the principal(s) or supplier(s) accept any responsibility if you cannot travel because you have not complied with such requirements. Please take special note that for all air travel within the British Isles, airlines require photographic identification of a specific type.
Passports should to be valid for 6 months past the period of your stay.
ESTA visa is a necessary requirement for all USA bound travel, plus transiting the USA and ETA visa is a necessary requirement for all Australia bound travel plus transiting Australia. If your flight has an alteration involving two separate airports, it is your duty to arrange the transfer to the correct airport and also check the transit visa needs. Please refer to the relevant embassy or consulate for this detail.
Though Unity First Travel can provide general health recommendations involved in your booking, it is your responsibility to check with your own doctor for your specific circumstances. Proposed vaccinations for travel might alter at any time. It is your duty to make sure that you get all the needed vaccinations, take all needed medication and follow all medical guidance in connection.
New passport rules for Travellers to the United States of America has made it compulsory, that anyone travelling to the US for holidays or business on the Visa Waiver Program – VWP, needs to have the newest Biometric Passport or a Machine-Readable Passport that has an electronic chip, even if the electronic visa has been permitted. The biometric passport has a string of lines, that could be swiped by the US Customs/Immigration/Border Protection officers, that would rapidly verify the passport holder’s identity and gather other details about the holder.
VWP visitors coming into in the US without the Biometric Passport will be refused entry into the country. Travellers amid the VWP countries are pushed to check with their passport issuing authority to own a biometric passport. Travellers with an instant travel plan, who are not able to have such a passport needs to apply for a US visa at the relevant embassy or consulate.
Note – the above was accurate at the time of writing but changes in the law can change at any time.
INSURANCE
We firmly suggest that you take out sufficient travel insurance in order to cover you and your party. Certain destinations have made taking out travel insurance compulsory, hence we would suggest you check with the relevant embassy or the Foreign and Commonwealth Office. The insurance cover may cover you and your party against the cost of cancellation by you; the cost of assistance (including repatriation) in the event of accident or illness; loss of baggage and money; and other expenses. Insurance cover is also available to cover you against the financial failure of the principal(s)/ suppliers(s) of your travel arrangements.
We do not provide travel insurance.
FINAL TRAVEL ARRANGEMENTS
Please ensure that all your travel, passport, visa and insurance documents are in order and that you arrive in plenty of time for checking in at the airport. It may be necessary to reconfirm your flight with the airline prior to departure. Please ask us for details at least 72 hours before your outbound flight. You should take a note of any reference number or contact name when reconfirming. If you fail to reconfirm you may be refused permission to board the aircraft and you are unlikely to receive any refund.
PAYMENTS
We accept most credit and debit cards.
Due to the nature of our special fares, full payment is needed when you confirm a booking with us.
We accept bank transfers but please allow 3-5 days to reach our account depending on how the transfer is made. Overseas bank transfers may vary.
Tickets can not be issued until payment is received and cleared in our account.
If you intend to pay by bank transfer please ensure your travel date is not within the payment clearance timeframe.
Fees – We charge a 1% service fee on all bookings.
We do not charge a credit card fee on any personal credit cards.
However we do charge a fee of 1.99% on all Corporate credit cards.
CANCELLATIONS
As we work with discounted special fares, our Tickets, once issued, are Non-Refundable and Non-Changeable.
However, some tickets will allow date changes for a fee. Please ask your agent at the time of booking.
Please note ALL cancellations and changes MUST be in writing.