Faq

How long is an ESTA valid for?
An ESTA visa is valid for two years from the purchase date; however it needs to be updated each time you travel to the USA.

Do I need an ESTA if I’m only flying through the US to another destination?
Yes, all transit flights through the US require an ESTA. For example if you were travelling to Jamaica, with AA involving a change of flights in Charlotte, then you would need an ESTA. Simply enter ‘In transit’, and your final destination under the heading ‘Address While In The United States’ on the ESTA application.
Are meals included on my flight?
All of our prices include in-flight meals on international scheduled carriers. However, it is now normal practice not to include meals on low cost UK domestic and European flights, and flights within the United States. Your consultant will be able to advise you in this respect. If you have any special meal requests, such as for a child, vegetarian, vegan,pork or dairy free, please advise us and we will be happy to arrange this for you.
Can I pre-book my seats?
The pre-allocation of seats differs between airlines. However, all carriers have a limited number available prior to departure and they do not guarantee that the seats booked will be available upon check-in.
When will I need to check in?
We advise passengers to check in online 24 hours prior to departure. However, this is not mandatory. Passengers who chose to check in online will be advised to arrive at the airport 2 hours before departure; those who do not are advised to arrive at the airport 3 hours prior to departure.
Can I change the name of a passenger on my booking?
Unfortunately, it is not possible to change a name with an airline once the reservation has been made and the Ticket has been issued.
What is the luggage allowance for my flight?
The luggage allowance is dependent on the airline. If you are unsure of your allowance please check on the relevant airlines website or refer to your tickets when issued.
Can I take a handbag and hand luggage?
For all scheduled carriers, you are entitled to one piece of hand luggage, which must fit into the overhead locker along with one personal item, e.g. a handbag, laptop bag or brief case.